Effective as of November 13, 2024
Masterlead Ltd ("Masterlead", "we", "us", or "our") is committed to ensuring transparency and compliance with applicable laws, including GDPR, the UK Data Protection Act 2018, and Dutch data protection laws, regarding the use of cookies and similar technologies on our website.
Cookies are small text files placed on your device when you visit our website. They help us improve your browsing experience, remember preferences, and provide functionalities like personalised AI Agent interactions.
These cookies are necessary for the proper functioning of our website and services, including enabling secure logins and maintaining session data.
These cookies help us monitor website usage and improve its performance. For example, we use Google Analytics to collect anonymised data about page visits and user interactions.
These cookies enable advanced website functionalities, including personalised interactions with our AI Agents
These cookies help us deliver targeted advertisements and measure the effectiveness of marketing campaigns
Cookies allow us to personalise content, remember preferences, and provide a seamless browsing experience.
Our AI Agents, such as Alex, use cookies to personalise chat interactions and remember userprovided details like email addresses and phone numbers.
We use cookies to monitor website traffic and identify areas for improvement.
Cookies help us understand user interests and deliver targeted advertisements.
These cookies expire when you close your browser.
These cookies remain on your device for a set period or until manually deleted. Examples include: Google Analytics cookies: Up to 24 months. AI Agent interaction cookies: Retained for the duration of the chat session and deleted within 12 months post-interaction
You can manage your cookie preferences via our cookie consent banner, which appears when you first visit our website.
Most web browsers allow you to control cookies through their settings. Disabling certain cookies may affect website functionality.
You can opt out of Google Analytics by installing the Google Analytics Opt-Out Browser Add-on..
Cookies supporting AI Agent functionality and website performance may involve transferring data to countries outside the EEA, such as:
For AWS hosting and secure data storage.
For BTI Ltd's software development support.
We ensure these transfers comply with GDPR through Standard Contractual Clauses (SCCs) and Transfer Impact Assessments (TIAs)
Our AI Agents, such as Alex, engage in personalised chats using cookies to provide tailored responses. Interaction logs and user-provided details, such as email addresses and phone numbers, may be processed to ensure quality and improve services. Users can request human intervention if required.
Data collected during AI Agent interactions will not be shared with third parties except for system maintenance, troubleshooting, or as legally required.
You have the right to request access to information collected via cookies, request its deletion, or withdraw consent at any time. Please contact us at privacy@masterlead.ai for assistance.
Our cookie consent banner is designed to be accessible to all users, including those with disabilities. For assistance, please contact privacy@masterlead.ai.
We may update this Cookie Policy periodically to reflect changes in laws or our services. Changes will be posted on this page, and significant updates will be highlighted.
If you have any questions or concerns about this Cookie Policy or how we use cookies, please contact us:
Masterlead Ltd
Email: privacy@masterlead.ai
Address: Bayham Abbey East, Tunbridge Wells, TN3 8BG, UK